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Who does AI recommend in CRM?

AI engines answer buyer questions with a shortlist of brands. This is who they name most in crm — read across nine engines, with a Confidence Score on every figure.

across 9 AI engines · 49 buyer-questionsillustrative demo reading
AI Leaderboard — CRMpre-computed · 9 engines × 49 prompts × 3 runs
#1OVERALL

AI recommends Salesforce most in CRM.

Named in 8/9 engines · top spot in 4 · 31.0% Share of Answer. Softest on DS (not named) and AIO (#3).

Reliable
The field · columns sorted by the leader’s strength → leader strong weak not named
#
Brand
Share
ChatGPTGPT
PerplexityPPLX
Google AI ModeAIM
ClaudeCLD
GeminiGEM
CopilotCOP
GrokGRK
Google AI OverviewsAIO
DeepSeekDS
Named in
1
SalesforceSalesforceYOU
31.0%
#1
#1
#1
#1
#2
#2
#2
#3
–
8 / 9
2
HubSpotHubSpot
22.4%
#2
#2
#2
#2
#1
#1
#1
#2
#2
9 / 9
3
AttioAttio
14.8%
#3
#3
#3
#3
–
#4
–
#4
#3
7 / 9
4
PipedrivePipedrive
12.1%
#4
#5
–
#4
#3
#3
#3
#5
#1
8 / 9
5
Zoho CRMZoho CRM
8.7%
#5
#4
#4
#5
#4
–
#4
–
–
6 / 9
6
CloseClose
5.2%
–
–
#5
#6
–
#5
–
#6
#4
5 / 9
7
CopperCopper
2.4%
–
#6
–
–
–
–
–
–
#5
2 / 9

5 readings flagged — Attio, Pipedrive, Zoho CRM, Close, Copper moved across the three runs, so read those ranks with care. Cell shade = rank strength · # = average rank in that engine · — = not named. Share of Answer averaged across 3 runs. Illustrative demo data — live per-brand readings launch soon; we don’t publish a number we can’t stand behind.

Where would your brand rank? Run your own reading and claim your real row across all 9 engines.Check your own brand →

Pre-computed weekly · not a live per-visitor reading. Brands shown are an illustrative demo of the format — not a published claim about real rankings.

names Salesforce names someone else / nobody
31 of every 100 CRM answers name Salesforce

That’s what the top row of this board means.

Share of Answer is how often AI names a brand out of all the answers it gives to buyer questions in this category — like market share, but for AI answers instead of search clicks. The board ranks the field by it, strongest first.

?Share of Answer · how often AI names you when it answers your categoryAveraged across 49 buyer-intent prompts × 9 engines × 3 runs. A competitor named instead of you is a deal you can lose without ever seeing it in analytics.

Your SEO rank won’t tell you this.

This shortlist is the new front door. It moves on AI’s terms, not Google’s — and your analytics never see it. A competitor named in the exact question your buyer asked is a deal you lose without a trace.

How this leaderboard is read
  • 0149 buyer-intent prompts per engine, asked three times each — Share of Answer is the average.
  • 02Every figure carries a Confidence Score — how much the answer moved between runs.
  • 03When an engine’s reading isn’t reliable, we flag the row rather than guess — and we never publish a partial board as the field.
Read the full methodology →
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Every number carries a Confidence Score